I am pleased to say, that this first time hepa filter buyer is not disappointed. I live right in the heart of our city & the pollution is awful for my asthma. I got this sweet little unit in a week after ordering & it has been bliss in the morning ever since. I wake breathing so much better, no coughing & hacking for me any longer. I wished that Surround Air had been part of the BBB so we could see their take on things, but I did as much research as one does when buying an unknown item online, for the very first time. So far after 3 weeks, it is running 24/7 & my nose isn't.
The only thing that I could say as a caution this product was that after a week or so it seemed to get a bit louder when running. Since I live with trolleys running past my living room window & a busy park across the street with tons of cars & people on the streets, it's easy for me to sleep through lots of noise, but if you live in the middle of nowhere, it may bother you a little.Rating: [5 of 5 Stars!]
This was my first Hepa Filter, let alone a 6 in one air purification system. I was amazed by the price. I did a fair amount of online research before buying one, since we live on a fixed income, every purchase needs to be a winner. So I consulted allergy centers, consumer reports & the BBB. Well the BBB doesn't have a rating on Surround Air as they have chosen to not participate in the BBB program, IMHO, a big mistake, I feel it is important for a company to let the BBB ratings stand for themselves, I wondered what surround Air was is afraid of, join the BBB for more legitimacy & peace of for your potential customers.
I have now been using this item for two weeks or so & I am sleeping better, I wake just as often throughout the night, but I am no longer filled with phlegm & I can breathe when I wake up. I am very allergic to dust mite excrement & I used to wake up with so much congestion that I threw up 50% of mornings, now I wake up feeling much better the next morning with a clear head & nose, I also like the fact that you can turn off the ionizer, saving my already sensitive windpipe.
One thing I noticed was that after only 3-4 days the humming from the unit became background noise & unless I set out to hear the noise it is drown out by the general noise of life. But as I lay here at 1:30am in bed while my partner sleeps right through it, I also sleep right through it. However, I am wide awake at 1:30am and without the TV on, I hear a distinct humm & feel a small vibration.
I have no ability to know if this product will last the test of time, I guess that is why all these online companies start soliciting for reviews before you even receive your item, just to better the chances of a positive review, since everything works for a while at least. I think it is high time online companies send a second review to you, 6 months after the purchase, that is added to the top of the original review.
I found a few poor reviews about this product or company, there should be a few, but the vast majority of reviews were favorable & since it also made consumer reports top ten Hepa filters list the year it came out, I felt confident enough to purchase this item for about half of Retail.Rating: [4 of 5 Stars!]