How do I clean my footwear? In general we recommend the following guidelines for cleaning the footwear: Cleaning: on a regular basis, brush away any surface dirt with a soft brush. After extended, rugged use, wash with mild soap and warm water. Be sure to rinse all soap off. Drying: open footwear fully, remove the insole and laces and dry at room temperature. Never expose to heat! Conditioning: recommended treatment depends on construction and materials of the footwear (most treatments do alter color and appearance).
What do your different widths mean? Our footwear is made in an array of widths in order to provide our customers with the best fit possible. See chart below for width descriptions: N= Narrowest width B= Narrow width C = One width wider than B D= Average or medium width M= Equal to a "D" or medium width E= the narrower of the "wide" widths W= Equal to an "E" or wide width 2E or EW= Extra wide width 3E= A little more wide than a 2E 4E= Our widest width offering Whenever possible have your foot measured with a Brannock device by a shoe care professional. Using a Brannock device is the most accurate method to determine your shoe size and width.
Here is everything you need to know to ensure your boots or shoes are in great shape now and in the future
Store shoes and boots with a shoetree. This will help the shoe retain its shape while drying it properly. Never store or dry shoes near direct heat.
To extend the life of your Bates product it is recommended to alternate your shoes daily. Pairs alternated everyday and stored overnight with shoetrees will typically last more than twice as long as a single pair of shoes worn everyday.
For cleaning Hi-Gloss shoes
Use Bates Poromeric Cleaner. Just follow directions on bottle.
For cleaning Leather
Remove excess dirt with a soft brush.
For the most effective shine remove the laces before you start polishing.
If using a polish or cream be sure to apply evenly with a brush or soft cloth. Once polish has dried buff to a shine using a natural bristle brush.
Instant shine liquids are also available. Remove excess dirt then evenly apply liquid to leather portion of your shoe or boot. These formulations dry to a shine without buffing.
For cleaning Wolverine Warrior Leather or rough side out leather
Wolverine Warrior Leathers unique properties allow for more liberal cleaning techniques than other rough out boots.
Allow dirt to dry before cleaning. Brush dried dirt from boot with a medium bristled brush.
After removing loose dry dirt, a mixture of warm water and mild dish soap can be applied with a medium bristle brush. Rinse with clear water and repeat if necessary.
Allow to dry naturally.
Rebrush the entire boot with a clean medium bristle brush. This process will help to reactivate the 3M Scotchgard that was applied during the tanning process.
6,000 + (and growing) factories in our existing network are eager to make it for you.
When it comes to selling in stock products, we are no difference from many other Internet retailers, but we take pride in going extra miles to do something special for you: Have some products custom made for you.
We cannot do everything, but we usually can accommodate a certain changes in product options such as color, size, material, or minor design twist. We primarily work with vendors or factories, not individual artist or craftsman. For custom made products, we usually only cater to bulk size order that meets the minimum quantity requirement of a single factory run. Don't be shy. Ask. What we can accomplish may surprise you!